“We all want, above all, to be heard – but not merely to be heard. We want to be understood – heard for what we think we are saying, for what we know we meant.” –Deborah Tannen (more…)
“We all want, above all, to be heard – but not merely to be heard. We want to be understood – heard for what we think we are saying, for what we know we meant.” –Deborah Tannen (more…)